Hello! I'm Pann Pwint Phyu .
A Business Data Analyst Team Leader with 3+ years of experience in Shinhan Microfinance Myanmar.
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Sales Analytics & HQ Reporting
Delivered monthly sales, risk, and portfolio reports to
Korea HQ, covering disbursement trends, PAR, customer behavior, officer performance, and early-closure patterns.
Analyzed DPD buckets, roll rates, delinquency trends, and early-warning signals to support credit risk decisions.
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Reward Program Development
Designed and automated the
Monthly Excel-based incentive program, improving transparency and boosting sales team motivation and productivity.
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Early Closure & Interest Loss Analysis
Identified early-closure behavior affecting interest income and portfolio cycling; recommended strategies to reduce losses and improve loan retention.
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High-Risk Customer Follow-Up Leadership
Led the follow-up team for
abnormal repayment customers and developed
Monthly Sales-priority plans using data-driven scoring models, improving recovery efficiency and sales performance.
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ETL & Data Warehouse (Bronze → Silver → Gold)
Built daily and monthly ETL pipelines for closed, disbursed, LP, overdue, and customer info datasets using SQL, staging, and BULK INSERT.
Maintained high data accuracy for Power BI and HQ reporting.
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Fraud & Credit Analytics
Designed early warning indicators, identified fraud patterns, and strengthened credit monitoring with repayment and behavior analysis.
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Operational Tools & Automation
Developed an
AppSheet negotiation tool enabling sales officers to access real-time repayment history.
Automated approval processes using AI to reduce manual workload.
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Regulatory & FRD Reporting
Prepared monthly reports required by FRD.
Managed 6-month FRD audit submissions, ensuring compliance, accuracy, and timely delivery.
Maintained audit-ready datasets and collaborated with internal teams to support regulatory inspections.
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WORKFLOW SUMMARY
Daily
Portfolio Monitoring ,ETL processing, Data Validation, Dashboards, Cross-team support
Weekly
Performance Monitoring, Action Planning & Team Support.Prepared and delivered weekly briefing reports for management, highlighting priority areas, branch-level performance , officer productivity issues, and actionable recommendations.
Monthly
EOM snapshots, Korea HQ reporting, reward calculation, closure trend review, follow-up planning, management insights
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